Aftercare

You’ll be looked after

All our hearing aid packages are inclusive of the high quality aftercare you are looking for.

This includes:

  • A 24 month manufacturers warranty (which can be extended to 5 years)
  • Annual hearing test reviews where we will reprogram your aids according to your changing hearing loss
  • Rehabilitation aftercare to help you get the most from wearing your aids
  • An accessories shop so you can order your batteries over the telephone
  • Customer Care Line for any queries or advice you require.
  • ‘Coach Me’ initiative. We will train a family member or friend on how to use, clean and care for your hearing instruments. This is invaluable for those customers who require additional support to use their hearing aids.

We are passionate about your hearing and are committed to providing on-going comprehensive support to all our customers. Contact us to see how we can help you.

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